Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ckb666 ("ckb666", "we", "us", "our") collects, processes, stores, and discloses personal information relating to individuals ("Member", "User", "You") who access, register on, or use the ckb666 online casino and sports betting platform available at ckb666.org ("Platform").

By registering an account on ckb666 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not create an account or access the Platform.

This Policy should be read alongside our Terms & Conditions, which form the broader agreement governing your use of ckb666. Where this Policy refers to defined terms used in the Terms & Conditions, those definitions apply here as well.

2. Data Controller

ckb666 is the data controller responsible for the personal data collected through the Platform. For any queries, requests, or complaints relating to this Policy or the processing of your personal data, you may contact us in writing at:

Email: [email protected] (plain text — not a clickable link)
Subject Line: "Privacy Request" or "Data Subject Request"

All privacy-related correspondence will be acknowledged within 5 business days (Bangladesh Standard Time, UTC+6).

3. What Personal Data We Collect

ckb666 collects personal data through several channels: directly from you during registration and account use, automatically through the Platform's technical systems, and in some cases from third-party service providers. The categories of data we collect include:

3.1 Registration and Identity Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (required to verify that you meet the 21+ age requirement).
• Email address used for account communications and login.
• Mobile phone number used for account verification and security alerts.
• Residential address including city, district, and postal code.
• Username and encrypted password associated with your ckb666 Login credentials.

3.2 Identity Verification Documents

• National ID card (NID), passport, or other government-issued photo identification.
• Proof of address documents such as utility bills or bank statements dated within the last 90 days.
• Payment method verification documents (e.g., screenshot of bKash, Nagad, or Rocket account registered in your name).

3.3 Financial and Transaction Data

• Deposit amounts, deposit method details (bKash, Nagad, Rocket, Upay, bank transfer), and transaction timestamps.
• Withdrawal requests, amounts, and destination payment account references.
• Bonus balances, wagering history, and promotional activity records.
• Account balance history and running ledger of all financial activity on your account.

3.4 Gaming and Betting Activity Data

• Game titles played, bet amounts, wager outcomes, session durations, and win/loss history.
• Sports betting markets accessed, selections placed, odds accepted, and settlement records.
• Responsible gaming tool usage, including deposit limits set, cooling-off periods activated, and self-exclusion requests submitted.

3.5 Technical and Device Data

• IP address and approximate geographic location at the time of login and each session.
• Device type, operating system, browser type and version.
• Session identifiers, login timestamps, and session duration logs.
• Cookie identifiers and similar tracking technology data (see Section 8 for full cookie details).

3.6 Communications Data

• Records of customer support interactions via email, live chat, or any other communication channel you use to contact ckb666.
• Responses to surveys, promotional participation, and feedback submissions.
• Records of your marketing communication preferences and opt-out requests.

4. How We Use Your Personal Data

ckb666 processes personal data only for specific, defined purposes. We do not use your data for purposes incompatible with those disclosed at the time of collection. Our primary purposes and the legal basis for each are as follows:

• Account creation and management: To register your account, verify your identity and age, and maintain your account in good standing throughout your membership.
• Processing deposits and withdrawals: To receive your deposits via bKash, Nagad, Rocket, Upay, and bank transfers, and to process withdrawal requests to your verified payment account.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats to you and the Platform.
• Legal and regulatory compliance: To fulfil our obligations under applicable laws relating to anti-money laundering (AML), know-your-customer (KYC) verification, and responsible gaming requirements.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Responsible gaming monitoring: To monitor your gaming behaviour for signs of problem gambling, enforce the responsible gaming tools you have activated, and apply any restrictions requested by you or required by our responsible gaming obligations.
• Platform improvement: To analyse aggregated usage patterns, improve the Platform's features, fix technical issues, and enhance overall user experience.
• Marketing communications: To send you promotional offers, bonus announcements, game recommendations, and seasonal promotions relevant to the Bangladesh market — but only where you have provided consent to receive such communications. You may withdraw this consent at any time.
• Legal claims: To establish, exercise, or defend legal claims arising from disputes related to your account or use of the Platform.

5. Sharing of Personal Data

ckb666 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited and defined circumstances:

5.1 Payment Service Providers

To process your deposits and withdrawals, ckb666 shares necessary financial data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and partnered banks such as Dutch-Bangla Bank, City Bank, BRAC Bank, and others. These providers process your data solely to execute transactions on your behalf and are bound by their own data protection obligations.

5.2 Identity Verification Partners

To comply with KYC and AML requirements, ckb666 may share identity documents and verification data with third-party identity verification service providers. These providers operate under strict data processing agreements and are permitted to use your data only for the verification purpose for which it was shared.

5.3 Game Content Providers

Third-party game studios and content providers whose games are available on ckb666 — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others — may receive limited technical session data necessary to deliver their games. These providers do not receive your full personal profile or financial data.

5.4 Legal and Regulatory Authorities

ckb666 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities when required to do so by law, court order, or regulatory direction. This includes disclosures related to suspected financial crime, fraud, or serious misconduct.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the business operating ckb666, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.

6. Data Retention

ckb666 retains your personal data for as long as your account remains active and for a defined period following account closure, in accordance with our legal retention obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your membership and for a minimum of 5 years following account closure to satisfy AML, KYC, and financial record-keeping obligations.
• Transaction and financial data: Retained for a minimum of 5 years from the date of each transaction to comply with financial record-keeping requirements.
• Gaming activity data: Retained for a minimum of 3 years from the date of each session or bet settlement.
• Customer support communications: Retained for a minimum of 3 years from the date of the last interaction, or longer if the communication relates to an ongoing dispute or legal claim.
• Marketing preferences and consent records: Retained for as long as relevant to demonstrate compliance with your consent or opt-out choices.

Once the applicable retention period has expired and there is no legal basis for continued retention, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

7. Your Rights Over Your Personal Data

As a member of ckb666, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Request" and your account username.

• Right of Access: You may request a copy of the personal data ckb666 holds about you. We will provide this in a structured, readable format within a reasonable timeframe.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require documentary evidence.
• Right to Erasure: You may request deletion of your personal data. This right is subject to exceptions where retention is required by law (e.g., AML/KYC obligations) — in such cases we will inform you of the applicable retention period before deleting the remaining data.
• Right to Restriction: In certain circumstances you may request that we restrict the processing of your data rather than delete it — for example, while a dispute is being investigated.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a machine-readable format that can be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. Once you object to marketing processing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

8. Cookies and Tracking Technologies

ckb666 uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the Platform. Cookies are small text files placed on your device when you visit the Platform. They help us maintain your session, remember your preferences, protect against fraud, and understand how members use the Platform.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These enable your login session to be maintained, your account balance to be displayed, and secure transactions to be processed. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalised experience on your return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how members navigate and interact with the Platform. This helps us identify popular features, diagnose technical issues, and improve overall performance.
• Security Cookies: Help detect and prevent fraudulent access attempts, bot activity, and other security threats to your account and the Platform as a whole.

8.2 Managing Cookies

You can manage, restrict, or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may prevent the Platform from functioning correctly, including your ability to log in and access your account. For instructions specific to your browser, refer to your browser's help documentation.

9. Data Security

ckb666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive data including passwords (stored as hashed values, never in plain text) and payment method references.
• Access controls ensuring that personal data is accessible only to authorised ckb666 personnel who require it for legitimate operational purposes.
• Regular security assessments and penetration testing of the Platform's infrastructure.
• Two-factor authentication options available to all registered members to enhance account security.
• Automated fraud detection systems that monitor account activity in real time for anomalous behaviour.

Despite these measures, no data transmission or storage system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights or interests, ckb666 will notify affected members without undue delay and take all reasonable steps to contain and mitigate the breach.

10. Children and Minors

The ckb666 Platform is strictly intended for adults aged 21 years and above. 21+ Only

We do not knowingly collect personal data from individuals under the age of 21. If ckb666 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a person under 21 has registered on ckb666, please notify us at [email protected].

11. Third-Party Links and Services

The Platform may contain references to third-party services, including payment providers such as bKash, Nagad, and Rocket, and game content from third-party studios. When you interact with these third-party services, you are subject to their own privacy policies and data handling practices. ckb666 accepts no responsibility for the privacy practices of third-party providers and encourages you to review their respective policies before sharing personal data directly with them.

12. Changes to This Privacy Policy

ckb666 reserves the right to update, amend, or replace this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. We may also notify registered members of significant changes via the email address associated with their account.

Your continued use of the Platform following any update to this Policy constitutes acceptance of the revised terms. We recommend reviewing this page periodically to remain informed of how ckb666 protects and processes your personal data. If you have questions about any change, please contact us before continuing to use the Platform.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ckb666, please contact our support team:

Email: [email protected]
Subject: "Privacy Policy Query" or "Data Subject Request"
Response Time: Within 5 business days (Bangladesh Standard Time, UTC+6)

For broader questions about your account, responsible gaming tools, or platform usage, please also visit our FAQ page or our Responsible Gaming page.